Printing & Publishing
The Publishing Industry is under pressure as a result of increasing
operational costs, declining circulation figures, competition with
other entertainment channels and the rise of global publishing
organisations. Publishers must meet these challenges while still
embracing new market opportunities to feed the increasing consumer
appetite for online content such as e-books and
online magazines.
Many newspaper and magazine publishers still operate a patchwork
of systems across their business, editorial and production
departments. As a result, data is held in departmental ‘silos’
meaning you don’t get visibility into your business performance.
Touchstone delivers trusted solutions that help Printing and
Publishing companies address these challenges by integrating
business systems and processes and improving business visibility
for timely and strategic decision making.
We achieve this with:
- Tightly integrated business systems and processes ensuring
consistent customer service across all channels
- Streamlined financial management to allow greater efficiency
and cost control across the business
- Accurate and reliable reporting, incorporating KPI reporting
and automated alerts on any financial or business parameter such as
brands, market share, customer retention levels and intellectual
capital
- A central source of customer information, to capture all client
interactions and help build strong relationships
- Technology that enables collaborative working and secure
document management
- Ease of integration with other critical business systems and
devices
