Microsoft Dynamics CRM v4.0 Product Update - Seminar
Title: Microsoft Dynamics CRM v4.0 Product
Update Seminar
Type: Customer Seminar
Date: Wednesday, 4th June 2008
Time: 9am - 1pm
Venue: Touchstone Group's Offices, 1 Triton
Square, London
PLEASE REGISTER USING THE FORM AT THE BOTTOM OF THIS
PAGE
For current Microsoft Dynamics CRM users, come to this half-day
seminar to discover the benefits of upgrading to v4.0,
including:
For the User Experience
- Customisable SmartNav navigation
- New Reporting Wizard for fast analysis
- Presence integration for instant visibility
- Offline reporting capabilities
For Marketing
- Integrated data migration capabilities
- Real-time and batch data de-duplication
- Improved email merge and management
For Sales
- Complex many-to-many relationship support
- Enhanced sales process management
- Continuous background data synchronisation
For Service and Support
- World class contact centre platform
- Auto resolution of problems with SmartFind
- Improved email handling for CSS
Improved Platform Capabilities
- Multi-tenancy with advanced data privacy
- Windows Workflow for process orchestration
- User-selectable multi-language support
- Pervasive multi-currency support
Improved Performance and Management
- Network/database performance optimisation
- Advanced clustering and mirroring support
- Tighter System Centre integration
- Internet-facing deployments (no VPN)
Also come along to find out how you can enhance your CRM system
with SalesCentric Relationship Charts, enabling
you to:
- Clearly understand your customers’ organisation, relationships
and decision making
- Improve forecast accuracy with better qualified ‘opportunity
relationships’
- Target your marketing to an audience you know and
understand
- Motivate and satisfy users of your Microsoft Dynamics CRM
solution by giving them what they need and want
You will also have the opportunity to talk to our experienced
consultants and Microsoft directly regarding costs, timescales and
infrastructure.