Hospitality and Leisure Industry Set For IT Overhaul as
Cenium signs Partnership With Touchstone Group
11 July 2008: Software and services company,
Touchstone Group, has signed a deal with Cenium to provide the
hotel and leisure industry with the first end-to-end
Microsoft-based, hotel management IT system available in the UK.
The partnership will see Touchstone Group provide the sector with
the Cenium Hotel Management System, a single solution based on
Microsoft Dynamics™ NAV, which helps hospitality and leisure
companies of all sizes, maximise revenue by uniting all of their
operational data in a user-friendly system.
Cenium Hotel Management System signals the end of disparate
front and back office IT systems which have long hindered the
industry’s productivity and profitability. It centralises all data
in real time, allowing users to work effectively from just one
platform on essential functions including: accounting; financial
planning; room rate and occupancy optimisation; CRM;
procurement; stock control; front desk; housekeeping; restaurants;
bars; conferences; and retail kiosks. The solution also provides
interfaces to all key devices, including: telephone systems; key
cards; TV; mini bar; and heating systems.
The solution is based on the award-winning
Microsoft Dynamics NAV technology and the Microsoft SQL Server®
platform, providing users with a familiar and easy-to-use
interface. Cenium Hotel Management System consists of a number of
interchangeable modules that can be customised to meet the needs
and requirements of large hotel chains or it can be used equally
effectively as a complete, single system for independent hotels.
The modules include: Property Management; Management Overview;
Central Reservations; Internet Reservations; Conference and
Banqueting; Revenue Management; Restaurants; Resort Management
(including spa, golf and rentals); Staff Management; and EPOS.
Cenium UK chose to partner with Touchstone
Group because of the organisation’s vast experience and expertise
working in the hospitality and leisure market, and its
comprehensive understanding of the IT issues faced by the industry.
Touchstone Group has more than 100 customers in the sector,
including Malmasion, Red Carnation Hotels, and Maybourne Hotel
Group. The organisation has successfully implemented more than 45
Microsoft Dynamics NAV projects for clients such as Thames Water
Services and Bridgestone Europe.
Cenium Hotel Management System is already a
huge success in hotels and resorts in Norway, Sweden, Denmark,
Iceland, USA and Asia.
Peter Lingham, Managing Director, Cenium,
comments: “Touchstone Group has an outstanding track record in the
hospitality and leisure sector, and has helped some of the
industry’s biggest names streamline their processes and use IT more
effectively. By partnering with Touchstone Group we can help the
industry rid itself of disjointed, outmoded IT systems and hand all
UK hotels and resorts, large or small, a competitive edge.”
Paul White, UK Director, Microsoft, comments:
“We believe that the hotel sector has historically been poorly
served – a very limited number of vendors have offered poor service
and solutions that have offered very limited front and back office
integration. We believe that Cenium are well placed to change
this.”
Adrian McNay, Group Board Executive,
Touchstone Group comments: “Cenium has addressed all of the
hospitality and leisure sector’s IT needs in one convenient,
out-of-the-box system. And because it’s based on Microsoft
technology – which is used the world over – users will already be
familiar with how it works. We anticipate that the Cenium Hotel
Management System will improve significantly the efficiency and
profitability of the industry.”
For more details on the company’s work in the
hospitality and leisure industry, please see www.touchstone.co.uk/hospitality_leisure.