Call Us:
0800 0345 424
 

male and female business environment shaking hands

Related Resources

More free resources

Join our Resource Centre for free access to a wealth of relevant industry articles.

Resource Centre

Your membership entitles you to more free documents in the Resource Centre.

Pivotal CRM

Excellent CRM implementation services from a highly experienced partner


Pivotal CRM
helps you deliver superior customer experiences, while also providing the tools and insight to run your business more productively, efficiently, and profitably.

Pivotal delivers rich CRM functionality out of the box to help organisations implement quickly at a lower total cost of ownership. As the market's most customisable CRM solution, Pivotal enables companies to cost-effectively adapt and integrate their CRM system to fit unique business processes.

Contact us to find out how clients such as Barclaycard Business, H Bauer, Trustmarque and Enterprise IG are benefitting from Pivotal CRM, and what it can do for your business.

The Pivotal CRM suite includes:

  • Pivotal Sales: Shortens the sales cycle and improves close ratios by making companies' sales processes one of their strongest competitive differentiators.
  • Pivotal Marketing: Improve response rates and improves lead quality dramatically by enabling companies to conduct highly targeted campaigns that capture in-depth prospect and customer data at every point of interaction.
  • Pivotal Services: Accelerates incident resolution and improves customer satisfaction by implementing efficient, repeatable customer-service processes.
  • Pivotal Partner Management: Helps companies collaborate more effectively with partner channels by extending knowledge and sales processes to them.
  • Pivotal Analytics: Helps companies make better-informed business decisions, faster, with cost-effective customer-data analysis.
  • Pivotal Mobile: Helps companies increase the productivity and effectiveness of field and mobile users, whether they're working online or disconnected.

Pivotal CRM key benefits:

  • Tailored to your needs. Pivotal CRM is the only complete CRM platform and application suite that can be tailored to fit the unique requirements of any enterprise
  • Enables your sales force to follow their own sales process, no matter which country or time zone, which greatly reduces the length of the sales cycle
  • Works within a Microsoft Office environment to maintain a single, familiar front office environment
  • Complete suite of applications including Sales, Marketing, Partner Relationship Management and Interactive Selling

Touchstone has many Pivotal CRM clients, and recommends it based on the modular design that enables immediate access to departmental resources and the modern technology platform that is user friendly and seamless to integrate with other systems.