c360
c360 Productivity Packs combine multiple c360
products to help you get more out of Microsoft Dynamics CRM software. The Core
Productivity Pack includes tools which all CRM users can benefit
from using while the Sales Productivity Pack and Service
Productivity Pack provide functionality geared toward users focused
in those areas. All products are fully international and come in a
variety of languages.
The Core Productivity Pack includes:
Record Editor
c360 Record Editor provides Microsoft Dynamics CRM software users
an easy way to edit/modify multiple CRM records within a single
screen regardless of where it has been entered in CRM.
Relationship Explorer/Charting
c360 Relationship Explorer/Charting displays all existing
relationships between CRM records. In addition, it allows the
creation of visual Relationship Charts which can display formal and
informal relationships using the ‘picture paints one thousand
words’ philosophy.
CRM/Sharepoint Integration
The c360 CRM/SharePoint integration automatically creates
SharePoint sites for CRM records of any type. By storing documents
in these SharePoint sites even users without
Microsoft Dynamics CRM licenses will be able to access them.
Multi-Field Search
This provides Microsoft Dynamics CRM software users with a quick
search screen that is fully configurable for each CRM user.
Alerts
c360 Alerts allows Microsoft Dynamics CRM
software users to add critical data to CRM records so other
users will immediately be made aware of it upon accessing the CRM
record.
Console
Allows Microsoft Dynamics CRM software users to design their CRM
workspace in virtually any way they like. Console delivers critical
data with less clicks, fewer screens and allows Microsoft Dynamics
CRM users to see the data that is relevant to them, the way they
want to see it. c360 Multi-Field Search provides Microsoft Dynamics
CRM users with a quick search screen that is fully configurable for
each CRM user.
Summary
Summary leverages the new Explorer indexed CRM search engine to
provide Microsoft Dynamics CRM users with an integrated screen
displaying all open and closed Activities, Notes and CRM records
associated with all major Microsoft Dynamics CRM objects.
The Sales Productivity Pack includes:
Forecast Manager
This add-on improves sales forecast accuracy by simplifying the
process of reviewing and updating sales opportunity forecast
information.
Web Connect
Allows organisations using Microsoft Dynamics
CRM software to easily integrate their web site to Microsoft
Dynamics CRM for lead and Web visitor activity capture.
The Service Productivity Pack includes:
Email To Case
Monitors one or more Microsoft Dynamics CRM software queues
converting inbound e-mails into Service Cases.
My Workplace
Provides Microsoft CRM software users with an improved CRM
workplace screen.
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