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Case Studies

Over the past 25 years, Touchstone has worked with well over 1,000 clients to improve their business processes. Download the case studies below to find out how.

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  • Natural History Museum

    1.37 MB

    Find out how this historic organisation improved customer data management, campaign functionality and customer service with Microsoft Dynamics CRM from Touchstone.

  • National Theatre

    2.51 MB

    Discover how this leading theatre implemented a world-class integrated PROACTIS and SunSystems solution with Touchstone, increasing spend control and improving financial management.

  • Partnerships UK

    609 KB

    To help Partnerships UK shift focus and overhaul their finance and project accounting systems, Touchstone Group delivered an integrated SunSystems and time@work solution.

  • RNID

    748 KB

    Touchstone Group helps RNID to centralise their accounting, procurement and BI systems.

  • Whessoe Oil and Gas

    125 KB

    Implementation of SunSystems and time@work.

  • GingerbreadCRM

    125 KB

    Gingerbread implements the Microsoft stack to streamline business processes, including Microsoft Dynamics GP and Microsoft Dynamics CRM.

  • Bankhall

    162KB

    Read how Bankhall turned to Touchstone Group for a fully encompassing and centralised CRM solution - Microsoft Dynamics CRM.

  • Wilmington Group

    183 KB

    In a highly competitive market, Wilmington Group needed to get a complete picture of the operational efficiency of its disparate business divisions and new ventures. They selected Touchstone Group to implement SunSystems and Vision Reporting.

  • Telehouse

    174 KB

    Telehouse Europe implemented SunSystems to provide better control and management as the company was growing fast and needed to stay ahead of competition in a global environment.

  • Corporation of Lloyd's

    190 KB

    Corporation of Lloyd’s becomes future-proof and makes considerable cost and time savings by streamlining business processes with SunSystems and Vision Reporting.

  • Sport England

    210 KB

    Touchstone Group transforms Sport England using technologies from Microsoft, PROACTIS and Vision

  • Equity Insurance Group

    195 KB

    Following a period of immense business growth, Equity Insurance Group needed to streamline its procurement system and replace its manual staff expenses process. They chose PROACTIS from Touchstone Group.

  • John Matchett

    190 KB

    Making Microsoft Dynamics CRM “a part of everyday working life” increases sales productivity at e-learning services company Matchett Group.

  • Zap - First Cambodia

    497 KB

    As a leading IT provider in its region with almost 200 staff and representing more than 40 of the world’s top technology vendors, First Cambodia operates in a highly competitive and dynamic environment. More than 50 staff access Microsoft Dynamics CRM to manage the sales and service functions within the company, covering 1,000+ business and government customers.