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White Papers

Want to find out more about the latest issues within your sector? Need to know about compliance and regulation? Whatever your interests keep up to date with our collection of sector and product-based White Papers.

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  • Forrester CRM Report

    Forrester evaluated leading midmarket customer relationship management (CRM) suites vendors across approximately 490 criteria and found that RightNow Technologies, Oracle, salesforce.com, and Microsoft lead the category.

  • Avoiding CRM Pitfalls

    Customer relationship management (CRM) applications have promised much, but in all too many cases have seemingly failed to deliver on that promise. Respected industry analyst firms such as Gartner Group have recorded failure rates of between 55 and 70 per cent for CRM projects, while also reporting that over 40 per cent of CRM licences purchased have yet to be deployed

  • Financial Management Software

    This whitepaper identifies key challenges business and technical management face with their financial management software. Whether your current systems provide inaccurate data and delays in gathering financial information, or if you just don’t have the time or resources to keep your financial systems running smoothly, there is hope. This whitepaper walks through the key areas of a financial management solution so when you’re evaluating current and future financial management software, you’re prepared to avoid challenges and maximise your investment.

  • ROI on Financial Planning

    282KB

    For most companies, planning and budgeting is a necessary but painful annual process. Unfortunately, it is often a prolonged exercise that takes so long that the starting assumptions are virtually meaningless by the time the process is complete. Add to that the rapidly increasing need for reporting and controls, both from investors and to meet regulatory requirements for publicly traded companies, and the situation becomes one where there is an imperative for change.

  • Budgeting & Planning

    Download complimentary copies of all five parts of Making Budgeting and Planning a Tool for Success - A Guide for Mid-Size Companies, or only the parts you feel you would like to read.

  • eProcurement-Local Government

    174KB

    As the UK’s eGovernment programme moves forward, local authorities are under pressure to improve efficiency by embracing new technologies. eProcurement is recognised as one of the key pillars of a successful eGovernment strategy, seen bymost as an effective way to reduce purchase costs, drive new efficiencies and promote collaboration across local government.

  • Seizing Control of Spend

    997KB

    This whitepaper highlights how spend control software is making local authority costs clear to today's finance directors and delivering the benefits that Sir Peter Gershon highlighted in his independent review of public sector efficiency.

  • Control Corporate Spend

    106KB

    This whitepaper reveals how Spend Control software is making the company cost-base transparent for today’s CFO.

  • The Strategic CFO

    247KB

    Finance executives must meet a growing number of complex demands and challenges if their companies are to reach the next level of profitable growth. In this paper, you will learn: - Four market drivers that are transforming the world of corporate finance - Three top challenges confronting today’s CFO - Five critical success criteria that have guided top performing CFOs in their finance system investments - Most importantly, you will learn the success secrets that are enabling finance units to rise to an increasingly valuable position within the enterprises. You’ll discover how today’s top finance executives are seizing the strategic high ground and delivering exceptional financial guidance.

  • Corporate Financial Management

    69KB

    Discover how finance executives can provide strategic leadership and operational excellence to drive growth. Finance executives must meet a growing number of complex demands and challenges if their companies are to reach the next level of profitable growth.

  • Drive Business Performance

    371KB

    This whitepaper identifies the four key success factors for implementing successful Peformance Management, the pre-requisites, and where to start the journey to drive business performance.

  • Drive Business Processes

    1.55MB

    This whitepaper explores the solutions for driving business process productivity.